I wonder if there's a problem with the freezer in a particular truck. In the future, I'm going to have to check the freezer bag before the guy leaves.
I sent an e-mail and was only issued credit for the ice cream, so again I had to call and complain. And remind them that the parmesan rolls were also frozen. They're supposed to issue credits for the other frozen foods. If this keeps up, I'll regret that I'm stuck with a year's delivery pass.
Meanwhile, I tossed the food in the incinerator. It felt so wasteful, but I just didn't trust it.