Ellen (ennienyc) wrote,

Winston has glue on him

I received my copy of Winston Breen from Amazon.com. Unfortunately, packed with the book was a white plastic bag (ad) for donating used cell phones. This was attached to the book with glue. Peeling it off left gluey residue on the bottom of the back cover which I could not fully remove. So the book, which I intend to keep in my permanent collection, has gunk on the cover which is totally Amazon's fault.

I called and asked if they could just replace the cover (the book itself is fine), but that's not possible. They'll send a postpaid label for me to return the book, and send a replacement book. Since I don't have a printer (yeah, yeah, I know) and was just at the Times today, it'll be at least a week before I can print the label. This runs into the possibility that the return will get there after 30 days. They said they couldn't send a physical label.

They agreed to waive the date requirement, and also said they'd give me a $10 promotional credit. "That would be very lovely," I replied.

So I hope this all works out. Whose brilliant idea was it to enclose gluey ads that ruin the merchandise? Yeesh. If the replacement comes with the same ad, I give up.

  • Ancient grudge, now with pictures

    Now that I have a scanner, I can provide illustrations for my Girls' Service Club North saga (the first letter came out too light). Here's the…

  • It's 1970 again!

    February 23, 1970 When I stayed here for most of a reading week, I got very friendly with A, D and S. We have in-jokes now, especially about my…

  • Back in the time machine to 1970 (Happy New Year, 1969-style)

    Monday, January 12, 1970 There's a lot to catch up on, but I'll try to make it short since there's also work to catch up on this first day of…

  • Post a new comment


    Comments allowed for friends only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded